Privacy Policy
At feedingyourchild.com, we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. Your trust is important to us, and we have implemented strict policies and procedures to ensure that your data is handled responsibly and transparently.
1. Introduction
We place the highest value on your privacy and data protection rights. At feedingyourchild.com, we understand that personal data is just that—personal. We are committed to ensuring the confidentiality, integrity, and security of any information you share with us. This Privacy Policy is designed to inform you about how we manage your personal data and how you can exercise your rights.
2. Scope and Data Controller
This Privacy Policy applies to users of the website located at feedingyourchild.com, including any subdomains, applications, or services linked to or offered via our website. The data controller responsible for processing your personal data is:
Feeding Your Child
Email: [email protected]
As the data controller, we determine the purposes and means of processing your personal data as defined under relevant data protection legislation.
3. Categories of Data Processed
We collect and process various categories of personal data, including but not limited to the following:
a. Usage Data
Includes information such as IP addresses, browser type, operating system, access times, pages viewed, and session duration. This data helps us understand user behavior and maintain the functionality and security of the website.
b. Account Data
Includes name, email address, mailing address, and phone number. This data is collected when users register for an account or complete forms on feedingyourchild.com.
c. Profile Data
Details such as dietary preferences, purchase history, visited pages, and user behavior on the site are collected to personalize user experience and content.
d. Communication Data
Includes records of correspondence with our support team, chat queries, and feedback submissions through the website or sent to [email protected].
e. Technical Data
Device identifiers, browser plug-ins, network identifiers, device configuration, OS version, and diagnostic data collected to ensure platform integrity and performance.
f. Transaction Data
Details of products or services purchased, including payment details (processed via secure, third-party platforms), shipping addresses, and order fulfillment information.
g. Preference Data
Includes data related to marketing preferences, communication frequency, preferred product categories, and user interactions with marketing campaigns.
4. Legal Bases for Data Processing
We process your personal data under the following legal bases:
– Consent: Where explicit permission is provided, e.g., for marketing communications and certain cookie use.
– Contract: When processing is necessary to fulfill a contract, e.g., to deliver products or provide services.
– Legitimate Interest: For analytics, platform improvements, fraud prevention, and service quality, provided these do not override your fundamental rights.
– Legal Obligation: When we are required to meet legal or regulatory obligations, including compliance with tax laws, financial auditing, or binding orders.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Right of Access: You may request access to the data we hold about you.
– Right to Rectification: You may correct inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to legal and contractual obligations.
– Right to Restrict Processing: You may ask us to suspend data processing under certain conditions.
– Right to Data Portability: You may request transfer of your data to another service provider.
– Right to Object: You may object to certain uses of your data, including direct marketing.
– Right to Withdraw Consent: Where consent is the basis of data processing, you may withdraw it at any time.
To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable legal timeframes.
6. Security Measures
We implement a range of security measures to protect your personal information, including:
– Data encryption (TLS/SSL) during transmission
– Access controls and authentication systems for internal data access
– Regular security audits and network monitoring
– Secure data storage with backup systems
– Staff privacy and security training to safeguard confidential information
While we take all reasonable precautions, no system can guarantee absolute security. We encourage users to implement their own data protection practices as well.
7. International Data Transfers
Your personal data may be transferred and processed outside your country of residence, including to jurisdictions that may not provide the same level of data protection. In such cases, we use approved legal mechanisms such as standard contractual clauses or other safeguards recognized by applicable data protection authorities.
We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy when transferred internationally.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, and in accordance with legal, accounting, and regulatory requirements. Typical retention periods include:
– Account Data: retained for as long as the account remains active
– Transaction Data: retained for up to seven years for billing and tax compliance
– Communication Data: retained for up to two years for customer support quality and audit purposes
– Marketing Data: retained for up to 12 months or until consent is withdrawn
Data no longer required is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. Types of cookies used include:
– Essential Cookies: Required for site functionality and security
– Functional Cookies: Enable personalization features
– Analytics Cookies: Collect data to monitor website usage and performance (e.g., Google Analytics)
– Performance Cookies: Help us measure and improve content delivery and site efficiency
10. Cookie Management and Compliance
Upon visiting feedingyourchild.com, you will be presented with a cookie consent manager allowing you to enable or disable non-essential cookies in compliance with GDPR and CCPA.
You may also manage your cookie preferences through browser settings, although disabling some cookies may impact site usability.
Under CCPA, residents of California may opt out of “sale” of personal information by contacting us at [email protected]. We do not knowingly sell your data.
11. Children’s Privacy
We are particularly committed to protecting the privacy of children. feedingyourchild.com is not directed to or intended for use by children under the age of 13. We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or legal guardian and believe your child has submitted personal data to us, please contact us immediately at [email protected], and we will take prompt action to remove the data from our systems.
12. Updates to the Policy
We reserve the right to update or amend this Privacy Policy as required by changes in law, technology, or our operational practices. In the event of substantial modifications, we will notify users via appropriate and accessible means, including notices on feedingyourchild.com.
We encourage you to review this Policy regularly to stay informed of our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you can reach our privacy team at:
Email: [email protected]
We are committed to resolving any privacy-related concerns in a timely and transparent manner.
Feeding Your Child adheres to applicable data protection regulations, including GDPR and CCPA, and maintains robust measures to ensure user privacy and data security. If you believe your rights have not been respected, you may also lodge a complaint with your local data protection authority.